Excel for Office 365 Excel 2019 Excel 2016 Excel 2013 Excel 2010 Excel 200 Excel not responding or hangs or freezes or stops working? you talk our experts our toll-free number +1-877-353-1149

Excel for Office 365 Excel 2019 Excel 2016 Excel 2013 Excel 2010 Excel 200 Excel not responding or hangs or freezes or stops working? you talk our experts our toll-free number +1-877-353-1149



1. This article discusses troubleshooting steps that when we help recover the most common problem when you receive an Excel not responding error, Excel hangs or freezes when you launch it or open an Excel workbook. These types of issues may occur for one or more of the reasons listed below.

2. If you have previously tried one of these methods, and it did not help, please go to the next solution in the list.

Note: If you are having issues opening your Excel files after upgrading from Windows 7 to Windows 10, see Errors opening Office files after upgrading from Windows 7 to Windows 10.
Start Excel in safe mode 


3. Safe mode lets you start Excel without encountering specific startup programs. You can open Excel in safe mode by pressing and holding Ctrl while you start the program, or by using the /safe switch (excel.exe /safe) when you start the program from the command line. When you run Excel in safe mode, it bypasses functionality and settings such as alternative startup location, changed toolbars, the and Excel add-ins. However, COM add-ins are excluded. you can call our toll-free number +1-877-353-1149



4.when your issue is resolved after you run Excel in safe mode, see: How to troubleshoot startup problems in Excel.
If your issue is not resolved after you start Excel in safe mode, continue on to the next item on this list.
Install the latest updates

5. You might need to set Windows Update to automatically download, and install recommended updates. Installing any important recommendation, and optimal updates can often correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Office updates, follow the steps in this article: Update Office and your computer. call our helpline number +1-877-353-1149


6.when you installing the latest Office updates did not resolve your issue, continue on to the next item on this list.
Check to make sure Excel is not in use by another process
If Excel is in use by another process, this information will be displayed in the status bar at the bottom of the Excel window. If you try to perform other actions while Excel is in use, Excel may not respond. Let the task in process finish its job before attempting other actions.



3.when Excel is not is used by another process, continue on to the next item on the list.
Investigate possible issues with add-ins
While add-ins can enhance your experience, they can occasionally interfere, or conflict with Excel. Try starting Excel without add-ins to see if the problem goes away. 
Do one of the following: and call us our toll-free number +1-877-353-1149

1. If you are running Windows 10, choose Start > All apps > Windows System > Run > type Excel/safe in the Run box, then click OK.

2. If you are running Windows 8, click Run in the Apps menu > type Excel/safe in the Run box, then click OK.

3. If you are running Windows 7, click Start > type Excel/safe in Search programs and files, then click OK.

4.If the issue is resolved, click File > Options > Add-ins.
Select COM Add-ins, and click Go.
Clear all the checkboxes in the list, and click OK.
Close and restart Excel. call our support number we are always available for our customers our toll-free number +1-87-353-1149


5. If the issue does not occur when you restart Excel, start enabling your add-ins one at a time until does. This will allow you to figure out which add-in is causing the problem. Be sure and restart Excel each time you enable an add-in.

6. If disabling add-ins did not resolve your issue, continue on to the next item on the list.
Investigate Excel file details and contents
Excel files can exist on the computer for a long time. They are upgraded from version to version and frequently travel from one user to another user. Frequently, a user inherits an Excel file but doesn't know what is included in the file. The following things can cause performance or crashing issues:
Formulas referencing entire columns.when you need more information call us our toll-free number +1-877-353-1149




7. If your issue is not resolved after you test it outside the third-party application, continue on to the next item on the list.
Perform a selective startup to determine whether a program, process or service conflicts with Excel

8. When you start Windows, several applications and services start automatically and then run in the background. These applications and services can interfere with other software on your PC. Performing a selective startup (also known as a "clean boot") can help you identify problems with conflicting applications. To perform a selective startup, choose one of the following links depending on your version of Windows, then follow the steps in the article:

Windows 10, Windows 7, Windows 8: Run Selective Startup using System Configuration
Windows Vista: Run Selective Startup using System Configuration
Windows XP: How to create and configure user accounts in Windows XP
The selective startup is used to help identify the offending process, service, or application that conflicts with Excel.

1. If your issue is not resolved after you re-create the profile, continue on to the next item on the list.
Repair your Office programs
Repairing your Office programs can resolve issues with Excel not responding, hanging or freezing by automatically repairing errors in Office files. For instructions on doing this, see: Repair an Office application.
2. If repairing your Office programs did not resolve your issue, continue on to the next item on the list.
Check to see if your antivirus software is up-to-date or conflicting with Excel
3. If your antivirus software is not up-to-date, Excel may not function properly.
4.Check whether your antivirus software is up-to-date:
To keep up with new viruses that are created, antivirus software vendors periodically provide updates that you can download from the Internet. Download the latest updates by visiting your antivirus software vendor’s website.
For a list of antivirus vendors, see Consumer security software providers.
Check whether your antivirus software is conflicting with Excel:

5.If your antivirus software includes integration with Excel you may experience performance issues. In this case, you can disable all Excel integration within the antivirus software. Or, you can disable any antivirus software add-ins that are installed in Excel.



Several issues can arise when you save an Excel file over a network or to a web server. It is a good idea to save the file locally. This should be done in the following scenarios:

• Redirected "My Documents" folder to a server location

• Offline files

• Opening files from a Web folder or SharePoint

• Remote Desktop/Citrix

• Network appliances

• Virtualized environment. For more information about Microsoft software that is running in a virtualized environment, see the following article: Support policy for Microsoft software running in non-Microsoft hardware virtualization software.


1. Microsoft Office suites, go to the following Microsoft articles: 

System requirements for Office 2016

System requirements for Office 2013 

System requirements for Office 2010 


System requirements for Excel 2007

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